{"id":122779,"date":"2026-03-17T14:58:51","date_gmt":"2026-03-17T13:58:51","guid":{"rendered":"https:\/\/premium-speakers.com\/?p=122779"},"modified":"2026-03-17T14:58:52","modified_gmt":"2026-03-17T13:58:52","slug":"janka-kreisl-communication-in-exceptional-situations","status":"publish","type":"post","link":"https:\/\/premium-speakers.com\/en\/magazin\/janka-kreisl-communication-in-exceptional-situations\/","title":{"rendered":"Janka Krei\u00dfl \u2013 Communication in exceptional situations"},"content":{"rendered":"\n

\u2018To my knowledge … that means immediately, without delay.\u2019<\/strong><\/p>\n\n\n\n

On the evening when this sentence \u2013 and with it the Wall \u2013 fell,\u00a0Janka Krei\u00dfl<\/strong>\u00a0celebrated her 13th birthday. The collapse of a state and its structures and the loss of security and stability have been part of her biographical background ever since. Today, she works precisely where these issues become visible again: in crises, upheavals and exceptional digital situations.<\/p>\n\n\n\n

Janka Krei\u00dfl – Communication as a management tool<\/h2>\n\n\n\n

As a partner at Dunkelblau, a crisis communication and crisis management consultancy,\u00a0Janka Krei\u00dfl\u00a0supports organisations in preparing for crises and in acute situations. She works where certainties end: in crises, upheavals and situations in which words suddenly take on great weight \u2013 and decisions have serious consequences.

Her focus is on\u00a0communication as a leadership and management tool<\/strong>\u00a0\u2013 not as a supporting discipline. Because when information is incomplete, time is pressing and expectations are rising, communication determines whether the ability to act is gained or lost.<\/p>\n\n\n\n

A defining example of her current work comes from a completely different environment:\u00a0Janka Krei\u00dfl\u00a0worked as an officer on cruise ships \u2013 in an international, complex environment dominated by men in leadership positions. On board, she was not only responsible for analogue and digital media, but also integrated into strict hierarchies \u2013 as part of a complex safety system on which the survival of guests and crew depends in an emergency. In this role, she experienced what it means when there is no time for discussion: in the event of an alarm, clearly defined roles, fixed hierarchies and trained procedures apply. Everyone knows what to do \u2013 regardless of their function, age or origin:\u00a0communication is a prerequisite for safety and coordination.<\/strong>

Today, she applies this experience to organisations on land. Because there, too, an emergency quickly reveals whether roles are clear, decision-making processes work and communication is effective \u2013 or whether uncertainty, turf wars and silence exacerbate the situation.

In many of the crises she has dealt with, it is not technology or knowledge that is lacking, but structure:<\/strong><\/p>\n\n\n\n