Premium Speakers & LEADING MINDS. Strategy. Planning. Implementation. Repeat.
For the fourth time, we met with the team in Hamburg and, together with Dr. Uve Samuels, discussed our workload, our approach, our strategies, and market changes, delving very deeply into each topic. Are we doing the right things? Are we doing things right?
As customer and booking behavior changes, how can we improve our processes and make them faster? AI or humans? Both—but in which specific areas? What do the new customer needs look like? Can we create new offerings—and we can…. Stay tuned. What does the modern customer journey look like, and how can we delight our customers if we completely rethink the questions we’re asking?
How do we gain even more visibility in the Google and LLM jungle? Many thanks to our communications and social media specialist Julia, who presented a brilliant strategy.
The Goal: NEXT LEVEL PREMIUM SPEAKERS & LEADING MINDS.
A DEEP DIVE—and over the course of three and a half hours, Dr. Uve Samuels inspired and challenged us. The result: simply brilliant. We’ve put premium speakers and LEADING MINDS back on the drawing board, and now a new center of excellence is taking shape, brimming with powerful ideas. It’s time to put them into action.
The team weekend was rounded out with great one-on-one conversations, walk-and-talks, and last night’s visit to the Michael Jackson musical. “Dangerous,” “Thriller,” “Smooth Criminal,” and more.
Bring on 2027—we’re ready and prepared. An amazing team and lots of new ideas.