For over 20 years, Alex Hunter has been one of the most sought-after international keynote speakers on customer experience, brand building and brand loyalty.
As former Global Head of Digital at the Virgin Group, he was responsible for the Virgin brand’s global digital strategy as well as Sir Richard Branson’s personal digital strategy. Today, he helps companies create powerful brand moments, inspire lasting customer enthusiasm and turn loyalty into a genuine competitive advantage.
Alex Hunter speaking topics
- Customer experience with the WOW factor
How do companies manage to design customer experiences that not only work but also inspire? Alex Hunter shows how brands combine emotional connection, service quality and digital touchpoints in such a way that customers are happy to return.
- Branding that shows attitude
A strong brand is more than just a logo or a slogan. Alex explains how companies can rediscover their purpose, tell their story convincingly and build a brand that inspires trust and remains relevant in the long term.
- Brand loyalty in a digital world
Today’s customers are more informed, more demanding and more willing to switch than ever before. In his talks, Alex Hunter demonstrates how companies can build loyalty, protect their reputation and make effective use of digital channels to develop genuine relationships with their customers.
Before joining the Virgin Group, Alex Hunter was part of the founding team at Virgin America, a multi-award-winning US airline. His work has been featured in publications such as Time magazine, CNN and CNBC, and has been recognised with awards including the ad:tech and Webby Awards.
Alex has worked with some of the world’s best-known organisations and has spoken at events for companies such as Coca-Cola, Volkswagen, L’Oréal, IKEA, Cisco, Deloitte, Procter & Gamble, Facebook, Microsoft, McDonald’s, Adobe and the BBC. He is known for his energetic, practical and inspiring style, which makes complex topics accessible and entertaining.
Alex Hunter has been a mentor at SeedCamp events in London and South Africa, a trustee of the UK non-profit organisation Drinkaware, and is the creator and presenter of Attaché, an award-winning online travel programme.
Client feedback:
“Entertaining, relevant, and inspirational…one of our best speakers ever.” – Nationwide
“We were blown away by Alex’s session. Incredibly engaging and relevant, and so well suited to the audience.” – British Gas
“Alex’s presentation was engaging and informative. The audience LOVED it – it was the highest ranked presentation. We enjoyed working with Alex and learning from his insights – we hope to work with him again in the future.” – Paypal
“A really engaging speaker with a very slick and professional presentation. He got big laughs and landed some great messages.” – CapitalOne