Quality / Service Excellence

Nowadays, quality is of great importance to all established producers of branded goods. When it comes to quality, it has long since been more than just a matter of the unique selling point of a company, it is now rather more a question of a characteristic feature that customers expect from the products of all (brand name) companies. The more technical the area of manufacturing, the more important this often becomes. Suppliers to the automotive industry, for example, have to guarantee the highest standards so that the danger of accidents later on is as minimal as possible. Yet how does successful quality management function? What does quality mean? What are the tasks that a Quality Officer or Quality Manager have to fulfil? You will be able to look forward to an exciting dialogue on these and other questions with our keynote speakers in this section. Make a request now for the keynote speaker of your choice.