Quality / Service Excellence

Nowadays, quality is of great importance to all established producers of branded goods. When it comes to quality, it has long since been more than just a matter of the unique selling point of a company, it is now rather more a question of a characteristic feature that customers expect from the products of all (brand name) companies. The more technical the area of manufacturing, the more important this often becomes. Suppliers to the automotive industry, for example, have to guarantee the highest standards so that the danger of accidents later on is as minimal as possible. Yet how does successful quality management function? What does quality mean? What are the tasks that a Quality Officer or Quality Manager have to fulfil? You will be able to look forward to an exciting dialogue on these and other questions with our keynote speakers in this section. Make a request now for the keynote speaker of your choice.

Popular speakers

Annette Yashpon

Expert in Communication, Charisma & Leadership Skills, Event Presenter, Pianist & Singer

Mahsa Amoudadashi

Enthusiasm comes from the Heart, Leadership Speaker & Coach & Trainer

Jeremy Schwartz

Business & Retail Expert & Sustainability CEO

Ron Kaufman

Service Excellence - The world’s leading educator and motivator for uplifting customer service and building service cultures.

Kurt Steindl

Service-Expert, Hotel Tester, Entrepreneur

Wilhelm K. Weber

Entrepreneur, Winner "Young European Industry Leader" 2010, Author

Simon Lehmann

Co-founder and CEO of AJL Consulting LLC

Silvia Garcia

Global Director Coca-Cola Marketing & Happiness Institute - Corporate Governance Expert

Stefan Rappenglück

Trainer, coach, entrepreneur, consultant and keynote speaker in the field of sales and communication

Danny Meyer

Restaurateur, CEO of Union Square Hospitality Group, Founder of Shake Shack, One of Time Magazine's 100 Most Influential People of 2015.

Sabine Hübner

Expert Service Excellence & Customer success

Ernst Wyrsch

Leadership, Philosophy & Motivation

All speakers

Annette Yashpon

Expert in Communication, Charisma & Leadership Skills, Event Presenter, Pianist & Singer

Mahsa Amoudadashi

Enthusiasm comes from the Heart, Leadership Speaker & Coach & Trainer

Fritz Dickamp

Hospitality Enthusiast, Digital Marketing Expert, Entrepreneur, Coach & Keynote-Speaker, visiting Professor at various European Hospitality universities, Podcast-Host @ Smack Hospitality, Co-Founder & Managing Director @ Studio 49

Prof. Dr. Martin J. Eppler

Professor of Communications Management, expert for clear communication, data fluency, data storytelling, creativity and innovation as well as strategic thinking and decision making

Marcus Fahn

Presenter for events & communication expert

Silvia Garcia

Global Director Coca-Cola Marketing & Happiness Institute - Corporate Governance Expert

Sabine Hübner

Expert Service Excellence & Customer success

Ron Kaufman

Service Excellence - The world’s leading educator and motivator for uplifting customer service and building service cultures.

Nelly Kostadinova

Founder & CEO of Lingua-World GmbH

Simon Lehmann

Co-founder and CEO of AJL Consulting LLC

Jonathan Low

Global Expert for Customer Experience, Sales & Service

Dr. Michaela Merk

Expert in Leadership, Sales, Retail & Branding, Author & Trainer

Danny Meyer

Restaurateur, CEO of Union Square Hospitality Group, Founder of Shake Shack, One of Time Magazine's 100 Most Influential People of 2015.

Stefan Rappenglück

Trainer, coach, entrepreneur, consultant and keynote speaker in the field of sales and communication

Jeremy Schwartz

Business & Retail Expert & Sustainability CEO

Kurt Steindl

Service-Expert, Hotel Tester, Entrepreneur

Wilhelm K. Weber

Entrepreneur, Winner "Young European Industry Leader" 2010, Author

Ernst Wyrsch

Leadership, Philosophy & Motivation